Contact Us

Customer Service Hotline

 When calling via landline   171(tollfree)   Mondays to Fridays   8:00am to 7:00pm  
     Saturdays & Sundays   8:00am to 5:00pm
 When calling via SMART celfone   171 (toll free)     

Repair Service Hotline

 When calling via landline   173 (toll free)   Mondays to Fridays   8:00am to 7:00pm 
     Saturdays & Sundays   8:00am to 5:00pm 

DSL Helpdesk

 Via landline   172 (toll free)   Twenty four / Seven 

Directory Assistance

 When calling via landline     187   Mondays to Fridays   8:00am to 5:00pm 
 (Subscriber will be charged with P3 for every transaction)    Saturdays & Sundays   8:00am to 5:00pm 
 When calling via SMART celfone   187    
 (airtime charge applies)      

For Home
 Tel. No:  171
 For Small and Medium Enterprises
 Tel. No.  101-888
 Home billing/prods and services/voice repair (landline)
 Tel. No.  171/173
 Tel. No.  101-328
 Tel. No.  1200
 DSL tech concerns
 Tel. No.  172
 Tel. No. 101–3427
 Company’s Financial Status and Related Information
 Shareholders' Information and inquires

 Nationwide  Mondays to Fridays  8:00am to 5:00pm
 Mall-based PLDT Business Offices are open Mondays to Sundays during mall hours.



Send your e-mail message or inquiries at or

Enterprise Customers

 Tel. No.  88-ALPHA   

Other Inquiries

Investors may refer to investor relations page for annual reports and other documents.

Inquiries about job openings and employment should be directed to the careers section

For media related content, you can browse through the media section or go straight directly to the news archive page. 

Letters to PLDT may be sent to the company's head office at:
Philippine Long Distance Telephone Company (PLDT)
Ramon Cojuangco Building
Makati Ave., Makati City, Philippines