CUSTOMER SERVICE HOTLINE
| When calling via landline |
171(tollfree) |
Mondays to Fridays 8:00am to 7:00pm
Saturdays & Sundays 8:00am to 5:00pm |
| When calling via SMART celfone |
171 (toll free) |
|
REPAIR SERVICE HOTLINE
| When calling via landline |
173 (toll free) |
Mondays to Fridays 8:00am to 7:00pm
Saturdays & Sundays 8:00am to 5:00pm |
DSL HELPDESK
Via landline 172 (toll free) Twenty four / Seven
DIRECTORY ASSISTANCE
When calling via landline 187 Mondays to Fridays 8:00am to 5:00pm
(Subscriber will be charged Saturdays & Sundays 8:00am to 5:00pm with P3 for every transaction)
When calling via SMART celfone 187
(airtime charge applies)
For Home
email: customercare@pldt.com
Tel No: 171
For Business
email: bizsol@pldt.com.ph
Tel No: 171 or 1-800-1888-9090
Fax No: +6 32 844 66 54 or 1-800-1-888-0009
VIA E-MAIL
Send your e-mail message or inquiries at customercare@pldt.com
Company’s Financial Status and Related Information
e-mail: pldt.ir@pldt.com.ph
PLDT BUSINESS OFFICE BUSINESS HOURS
Nationwide
Mondays to Fridays 8:00am to 5:00pm
Mall-based PLDT Business Offices are open Mondays to Sundays during mall hours.
OTHER INQUIRIES
Investors may refer to investor relations page for annual reports and other documents.
Inquiries about job openings and employment should be directed to the careers section
For media related content, you can browse through the media section or go straight directly to the news archive page.
Letters to PLDT may be sent to the company's head office at:
Philippine Long Distance Telephone Company (PLDT)
Ramon Cojuangco Building
Makati Ave., Makati City, Philippines